Voluntary Puzzle Recall

Mooo.com.au wishes to advise customers of a product safety recall of the following items sold prior to 31 April 2010:

The Australian Competition & Consumer Commission (ACCC) has recently brought to our attention that there is a potential child safety risk with the wooden peg on some of our products as they do not comply with the mandatory standard for Toys for Children up to and including 36 months of age. In addition to this we have identified a similar potential risk with the wooden puzzle base. For this reason we are conducting a voluntary product recall of our wooden puzzle products.

Product information

Product description
Wooden puzzles consisting of a wooden base with carved areas and wooden shapes that fit into those carved areas. The wooden shapes have wooden pegs attached by glue.

Identifying features
Wooden pegs

What are the hazards?
Wooden Peg: A potential exists for the wooden pegs to become detached from the product (as shown in picture 1 below), which may pose a choking hazard to a young child.
Wooden Base: A potential exists for sections of the top wooden layer of the base plate to become detached from the product (as shown in picture 2 below), which may pose a choking hazard to a young child. This relates to the raised section of the base plate inside letters such as: R, P, A, B, q, e, o, p, a, d, g, b, 6, 8, 9, 10

What should you do?

You should take this product away from children. Contact our customer service team by email at customerservice@mooo.com.au or by phone on 1800 507 592 for details of our postage-paid return service. Please note you must return the product to claim the recall.

FAQ